Hopefully this quick article will help you resolve any difficulties you are having getting logged into the new website! Read the situations and solutions below to find the one that most closely matches your situation...
Sitch: I registered for an account but get a message saying my password isn't recognized when I try to log in.
Solution: Your account has not yet been approved for access. Wait 48 hours after registration then contact the webmaster for assistance.
Sitch: I am a recently approved new member but can't log into the site.
Solution: New members (NOT transfers!) do not automatically have an account created for them. CREATE A NEW ACCOUNT USING THE SIGN UP LINK.
Sitch: I originally had access to the new website after the default password was sent out but now can't log in.
Solution: Did you change your password? If so, make sure that you have every character correctly and that it is in the right "case" (lower v. upper case). Still not able to log in? Contact one of the members listed at the top of the Welcome Page. We will reset your password and email you a temporary password.
Sitch: I have tried to reset my password using the reset password link and I still can't get it.
Solution: Contact one of the members listed at the top of the Welcome Page. The online password reset process is disabled to protect your account security from hackers. The most likely situation is that your account has not yet been activated. This process may take up to 48 hours to complete. System administrators are volunteers so please be patient. After 48 hours have elapsed you should contact the webmaster for assistance if your account isn't yet active.
Sitch: I don't know if I have an account or not.
Solution: If you've never visited this site or have not previously logged in or been provided a username and password, then you most likely do not have a user account. CREATE A NEW ACCOUNT USING THE SIGN UP LINK.
Thanks for your cooperation and welcome to the Region 5 website!
Jim Duncan, AFF7MO/AFA7VV
Webmaster - North Central Division